Delivery
We ship all our packages with Canada Post, Purolator or Nationex and DHL internationally. We use expedited parcel service and you will receive an email with your tracking number once the order has been processed and shipped.
Delivery time 24-72 hours on working days once the order has been processed by our team. Marking provided with shipment.
In addition, for people in Estrie, you can select “pick-up in store” to pick up your order directly from our branch located at 800 13e Avenue Nord, Sherbrooke, Quebec, J1E 3K3.
Locating your Canada Post package
Locating your Purolator package
Locating your Nationex package
Tracking your DHL package
Special instructions for your order:
If you choose Nationex, the delivery person will automatically leave the package at your door, no signature required. When choosing this option, you must ensure that it is safe for theft if you are away. If you have any doubts, we recommend using Canada Post.
Return policy
Unytii has a 7 day, “no questions asked” return policy. We will charge 15% for all returns made after 7 days (and before 30 days) since receipt of your order. Simply contact our team if you are not satisfied, for any reason whatsoever, with your purchase. You can reach us by phone at +1
873.499.0513 or +1.877.575.0616, by email at unytii@energieplp.com or simply through our Facebook page.
The products must be returned to us, in the original packaging (unopened), with the postal service provider of your choice, at your expense. We will issue a refund upon receipt of your products.
For any allergic reactions or products received with a manufacturing defect, please contact us directly at unytii@energieplp.com or by telephone at 1.877.575.0616.
